Best-in-class service
Reliable service & support.
As pioneers of the ebike movement, we cracked the code for a seamless
customer experience. Enjoy expert support wherever your ride takes you.
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Rad retail
Our Rad Retail team can show you our full line-up, answer your questions, and set you up with a free test ride. Need help with your ebike? We have a full service center on site!
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Live support
With lifetime customer support, you'll have an expert a phone call away. Call 1-800-939-0310 to speak directly with our team.
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Local service
We partner with neighborhood bike shops and mobile service providers to give you the support you need. Let us connect you with a Rad-approved mechanic in your area.